FAQ's

Who are we?

Our company consists of former USCIS Officers -- some of whom have worked over 30 years for the Department of Homeland Security (DHS) and Internet technology professionals who have been in the industry for over 25 years (see About Us).

Working together, our technology professionals and former USCIS Officers provide a unique and unparalleled service to people who want to prepare as much as possible for their final immigration interview.

What service do we provide?

We provide Green Card applicants the opportunity to undergo a practice immigration interview with retired USCIS Officers who bring with them years of real-world experience evaluating, approving, and denying immigration applicants.

You will be asked the very same questions that they have asked previous applicants throughout their lengthy careers. Their insight and knowledge on the immigration process will provide you with an experience that will build your confidence and help you avoid many of the problems that often arise during the actual USCIS interview process.

What is the value of this practice interview?

It sometimes takes 1-4 years to get an appointment for a final immigration interview. As the final step in the immigration process, that interview will be one of the most important interviews of your life. Many interviews do not go well because the applicant is nervous, unprepared, or some combination thereof.  

Common problems include:

  • Failing to provide the correct documentation, 
  • Being unable to explain an inconsistency or lack of documentation, or
  • Answering questions incorrectly or in a way that makes the USCIS Officer suspicious.

Your immigration application can be denied or delayed for months or even years for any combination of these problems. Many of these issues, however, can be rectified before your final interview or during the interview process if you are aware of them in advance.

We'll simulate the interview experience and build your confidence by covering everything from specific questions you will be asked to the documents you will be required to produce. Our former USCIS Officers have evaluated hundreds of cases and will use their unique experience to help you pinpoint in advance the type problems that could cause your application to be denied.

How will I know with whom I am speaking?

Each former USCIS Officer will introduce themselves and explain their background, including what location and how many years they worked at USCIS.

Can I discuss a specific problem or concern that I will have at my green card interview?

Yes; you can discuss a specific problem or concern with the former USCIS Officer handling your practice interview. As stated above, the process will begin with your Officer providing some brief background information about his or her experience as an USCIS adjudications Officer. A 30-minute practice interview will follow, and your time will conclude with a 15-minute question and answer session. However, it is your time, and if you want to address a specific issue or problem with your case, feel free to discuss it up front before your practice interview begins.

Do I need to upload my immigration documents for the practice interview?

No; to ensure confidentiality no personal documents will be uploaded to this website or shared with the former USCIS Officer conducting your practice interview. You should, however, have your immigration documents with you during your practice interview. The Officer conducting your practice interview will ask you questions about your case and what was filed with USCIS, just like what will occur during your real interview.

Can the former USCIS Officer provide legal advice?

No; although some of the former USCIS Officers have a law degree, no legal advice will be provided during the interview. The Officers provide a simulated interview based on their many years of experience at USCIS.

Can I request a specific former USCIS Officer?

No; you cannot request a particular Officer, but you may rest assured that each former USCIS Officer has a vast amount of experience conducting immigration interviews. You will, however, have an opportunity to pick the ideal date and time for your practice interview.

Can I use a translator during my practice USCIS interview?

Yes; you can arrange for your own translator to join you in person or online during the interview.  Although a high percentage of all United States Citizen Immigration Services (USCIS) interviews are conducted in English, we understand that an applicant may want to do a practice interview in their native language, so they are more prepared for the actual USCIS interview.

Can I speak to a customer service representative before I make a payment?

Yes; click here or use the contact link at the bottom of our homepage. You can schedule a call with one of our customer service representatives who will be happy to answer your questions. However, please read through our frequently asked questions as they may already address all your concerns.

Can I ask the customer service representative a question about my case?

No; please limit your questions to our services and the steps of the practice interview process. Our customer services representatives can provide you any information you need about the company and the process, but they cannot give you advice on your specific case.

What if I need to change my appointment?

If you need to change the appointment time or date after you have made payment, please contact our customer service representatives and we will do our best to accommodate your schedule.

Does Officer Interview guarantee any results for my immigration interview?

No; the purpose of OfficerInterview is to provide a realistic practice interview in preparation for your real interview with USCIS. The former USCIS Officers who work with OfficerInterview have conducted hundreds, or in some cases thousands of immigration interviews. The goal is to build your confidence by preparing you for all aspects of your USCIS interview and placing you in the best position to succeed.

What if I’m not satisfied with your service?

If you are not satisfied with our service, please contact us immediately by sending an email to feedback@officerinterview.com. We will review your concerns and can fix the problem, issue a refund, or provide a credit, if appropriate. At the end of the day, our goal is to help succeed with one of the most important interviews of your life.

Be Prepared for your Green Card interview.

Schedule a 45-min. practice interview with a former USCIS officer now for $195